<div data-block="true" data-editor="4m3g3" data-offset-key="89b11-0-0" id="isPasted" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="89b11-0-0"><span data-offset-key="89b11-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Para realizar una devoluci&#xF3;n deber&#xE1;s dirigirte al siguiente link donde podr&#xE1;s seguir todos los pasos indicados:&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><a href="%3Ca%20data-fr-linked="><strong>https://return.iflastmile.com/nerety</strong></a><strong>.</strong></span></div></div><div data-block="true" data-editor="4m3g3" data-offset-key="6d5ub-0-0" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="6d5ub-0-0"><span data-offset-key="6d5ub-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="4m3g3" data-offset-key="bk7pv-0-0" style="caret-color: rgb(27, 28, 29); color: rgb(27, 28, 29); white-space: pre-wrap;"><div data-offset-key="bk7pv-0-0"><span data-offset-key="bk7pv-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">En caso de devolver m&#xE1;s de un producto, recuerda&#xA0;</span><span data-offset-key="bk7pv-0-1" style="font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">empaquetarlos todos juntos en una sola bolsa</span><span data-offset-key="bk7pv-0-2" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">. El transportista no aceptar&#xE1; m&#xE1;s de un paquete.</span></div></div>

¿Cómo devuelvo una prenda?

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">El plazo para realizar una devoluci&#xF3;n es de <strong>15 d&#xED;as naturales</strong> desde el d&#xED;a que recibes <strong>la &#xFA;ltima prenda de tu pedido.</strong></span></p>

¿Cuál es el plazo para hacer la declaración?

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span id="isPasted" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Depende de la opci&#xF3;n de reembolso que elijas:&#xA0;</span><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Recibir el dinero en mi cuenta bancaria (<strong>al instante</strong>).</span><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Obtener cr&#xE9;dito en tienda (<strong>4 a 10 d&#xED;as h&#xE1;biles tras la recepci&#xF3;n del producto</strong>).&#xA0;</span><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Recibir un reembolso al m&#xE9;todo de pago original (<strong>4 a 10 d&#xED;as h&#xE1;biles tras la recepci&#xF3;n del producto</strong>).&#xA0;</span></span></p>

¿Cuándo recibiré el reembolso?

<p><span style="font-family: Arial,Helvetica,sans-serif;">El reembolso ser&#xE1; del valor total de la prenda, no se reembolsar&#xE1;n los gastos de env&#xED;o. Solo se reembolsaran los gastos de env&#xED;o en caso de pedido incorrecto o prenda defectuosa.</span></p>

He hecho una devolución, ¿me reembolsarán los gastos de envío?

<p id="isPasted">Para cambiar un producto tienes que tramitarlo en el siguiente enlace:</p><p><br></p><p><a data-fr-linked="true" href="https://return.iflastmile.com/nerety">https://return.iflastmile.com/nerety</a></p><p><br></p><p>Recuerda devolver todos los productos en un &#xFA;nico paquete.</p><div data-pf-type="Accordion.Content.Wrapper" id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important; animation: 0.35s ease 0s 1 normal forwards running show; transition: height 0.35s ease 0s; height: 209px;"><div data-id="99f22dd9-282b-4a51-86fc-c5b09c91eb98" data-pf-expandable="true" data-pf-type="Accordion.Content" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important; padding: 15px;"><div data-pf-type="Row" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important; display: flex; flex-wrap: wrap; margin: 0 calc(-1 * var(--s-xs)); --s-xs:15px;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important; max-width: calc(100%/12*var(--c-lg)); flex-basis: calc(100%/12*var(--c-lg)); display: flex; padding: var(--s-xs); --c-xs:12; --c-md:12; --c-lg:12;"><div data-pf-type="Column" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important; position: relative; width: 720px;"><br></div></div></div></div></div></div><div data-pf-type="Accordion.Content.Wrapper" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font !important;"><button data-active="false" data-header-id="c6fcc5b0-9c91-4b98-93ef-37a99bea273c" data-pf-type="Accordion.Header" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: var(--pf-secondary-font); color: rgb(0, 0, 0); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 16px; line-height: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 15px; overflow: visible; background: rgb(255, 255, 255); border-width: 0px 0px 1px; border-style: solid; border-color: rgb(255, 255, 255) rgb(255, 255, 255) rgb(155, 155, 155); border-image: initial; border-radius: 0px; appearance: button; text-transform: none; cursor: pointer; outline: 0px; position: relative; width: 750px; height: auto; text-align: left; display: block;" type="button"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></span></button></div><p><br></p>

¿Quieres un cambio de talla?

<p><span id="isPasted" style="margin: 0px; padding: 0px; border: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-stretch: inherit; line-height: inherit; vertical-align: baseline; caret-color: rgb(45, 45, 45); color: rgb(45, 45, 45); letter-spacing: 0.6000000238418579px;">Siempre y cuando la cuenta corriente asociada a la tarjeta siga abierta, el reembolso ser&#xE1; aceptado.&#xA0;</span><span style="caret-color: rgb(45, 45, 45); color: rgb(45, 45, 45); font-family: Arial, Helvetica, sans-serif; font-size: 16px; letter-spacing: 0.6000000238418579px;">Cuando la tarjeta se ha perdido o extraviado, ha sido robada o ha sido cancelada, nosotros podremos seguir enviando el reembolso a esa tarjeta.</span></p><p><span style="caret-color: rgb(45, 45, 45); color: rgb(45, 45, 45); font-family: Arial, Helvetica, sans-serif; font-size: 16px; letter-spacing: 0.6000000238418579px;"><span id="isPasted" style="caret-color: rgb(45, 45, 45); color: rgb(45, 45, 45); letter-spacing: 0.6000000238418579px;">No podemos reembolsar tu pedido a una tarjeta diferente.</span></span></p>

He hecho una devolución, pero mi tarjeta ya no está activa.

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">El coste de la devoluci&#xF3;n depende del m&#xE9;todo de retorno elegido:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span id="isPasted" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Entrega en un <strong>punto de&#xA0;</strong><strong>devoluci&#xF3;n Prime (4,90 &#x20AC;)&#xA0;</strong>(Recomendado)</span></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Entrega en oficina de <strong>Correos (4,90 &#x20AC;)</strong></span></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>Recogida programada (7,90 &#x20AC;)</strong></span><strong><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></strong><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: nerety-font; color: rgb(0, 0, 0); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></li></ul>

¿Cobran las devoluciones?

<p>Reveni es uno de los m&#xE9;todos de reembolso que ofrecemos.&#xA0;</p><p>Es un m&#xE9;todo de reembolso instant&#xE1;neo, el dinero regresar&#xE1; a tu cuenta en el momento en el que tramites la devoluci&#xF3;n... sin haber devuelto a&#xFA;n la prenda!</p>

Devoluciones y reembolsos