NERETY

To make a return/exchange you must go to the following link where you can follow all the steps indicated: https://return.iflastmile.com/nerety

Remember to return all the products in a single package.

How do I make a return/exchange?

Some of our garments are located in different warehouses, so it is common for part of the order to arrive separately.

However, if you have already spent the days established for the delivery of your order and it is taking longer than usual, do not hesitate to contact us again so that we can investigate the reason for this delay.

I have received part of my order

Once the warehouse validates that everything is correct, we will proceed to make the refund, which will take about 4 to 10 working days to reach your account.

By the way, we offer instant refunds! With this method, once you process the refund you will have the money in your account in a matter of minutes.

Refund status

Enjoy free shipping in Spain on orders over €80!